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Onsite and Offsite Shredding, What's the Difference

On-site and off-site Shredding, What’s the Difference?

When considering partnering with a document destruction company for your shredding needs, you may find a variety of services they offer. Common terms you will hear are On-site Shredding and Off-site Shredding. You may be wondering what the differences between these two services are. In this article, we will discuss the difference between On-site Shredding and Off-site Shredding so you can determine what’s best based on your needs.

On-site shred and off-site shred what's the difference

On-site Shredding Services

Also known as Mobile, or Curbside Service, On-site Shredding is a premium service with many benefits. In simple terms, the mobile truck, equipped with an on-board shredder, arrives at your location to perform the shredding service at your site. Some trucks, like our mobile fleet at BWS, are also equipped with a hard drive shredder. Having the mobile truck shredding documents or hard drives at your site allows you the option to watch the shredding as it happens. This is the best service option when witnessed destruction is required and the contents of your items for shredding are all paper, hard drives, or mixed media, such as CD’s, USB’s, etc.

After the truck arrives, the service technician wheels carts into your facility where the documents, hard drives, or other mixed media are located. The service technician will empty your files directly into the carts for easy transport back to the truck. Your documents can be stored in boxes, file cabinets, containers, and more. Keep in mind, during on-site service, any boxes or containers that the documents are stored in are generally returned to the customer. Mobile shred trucks often do not have storage capacity on their truck for boxes or containers. It’s the customer’s responsibility to keep or recycle these items.

Once the carts are transported back to the shred truck, the technician operates equipment that lifts the cart into a hopper where the contents are emptied into the truck, then the shredding occurs. At BWS, our mobile shred trucks are also equipped with onboard cameras so the technician can closely watch the process and the ability for the customer to watch as well.

After the shredding service is complete, the document destruction company provides you a Certificate of Destruction. This document serves as proof that you took the proper steps to securely destroy all confidential information. It’s best to keep this document on file in case of any audits.

Off-site Shredding Services

Off-site shredding services are also known as Plant Service or Pick-up Service. This option can be more economical when witnessed destruction is not required. While on-site shred trucks can typically only accept paper items, hard drives, or mixed media, off-site or pick-up service offers more flexibility when it comes to various items you need shredded. For example, x-rays. X-rays contain mercury and most reliable document destruction companies recycle all materials. However, in order to recycle the various materials from a variety of shredding jobs, the materials generally need to be separated which is why most mobile shredding services cannot accept x-rays mixed in. Utilizing the off-site service may allow you to leave your boxes of documents or mixed materials as is for the plant to perform the separating of materials. It is always best to communicate early about any various materials you need shredded. Off-site pick up service may also allow you to get rid of any unwanted boxes you’ve been storing the documents in. At BWS, we recycle the boxes as well!

Off-site service is performed just as secure as mobile, on-site shredding. The service technicians and plant staff all follow stringent procedures to safeguard the transporting and handling of sensitive documents through the entire destruction process. After your documents or materials have been shredded, you’ll receive a Certificate of Destruction.

On-site and Off-site Shredding Services Near Me

At Biomedical Waste Services, Inc. (BWS), we have over 45 years experience safely collecting, transporting, and disposing of records, documents, hard drives, and more, containing confidential and personal identifiable information generated by a variety of clients in the mid-Atlantic area, including Maryland, Virginia, Washington D.C., Delaware, Pennsylvania, and West Virginia. Our service options include on-site and off-site shredding. Our specialized customer care team will work with you on the best option that fits your needs and your budget. Call or contact us today to partner with a local and reliable, professional document and data destruction management company.

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“Our office has been utilizing the services of Biomedical Waste Services, Inc. (BWS) for well over a decade. Their caring, dedicated, and professional team have made it an absolute pleasure to do business with. They are always prompt and courteous in providing whatever service we ask of them. We highly recommend them for your practice!!”

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“Our experience with BWS has been uniformly positive. Their services are prompt, professional, and reliable. Their prices are fair and upfront, with no hidden or recurring charges. We highly recommend them as a vendor.”

ZytoGen Patient Services

“My review from 2019: Still using BWS and still think they're great! My review from 2016: We've been doing business with BWS for a few years now, and their service and pricing are great. We previously used a company who provides the same service in our area but overcharged us for years. I would definitely recommend BWS to anyone in the market for waste disposal at a great price with excellent service.”

“I have fantastic very dependable experience using BWS. I have used them weekly for the last 17 years in my dental practice. There always on the day that they're supposed to be, there's never been an issue with any of the invoices.”

Akbar Masood, D.D.S.

“BWS has been handling our biohazardous waste disposal for three years. They have always been helpful and dependable. I recommend them to all who need biohazardous waste disposal services.”

Chris Donaldson

“Been working with BWS for 10+ years. Fantastic service, always on time and polite.”

Dharani Jasthi

“Prompt, professional, and awesome business. We have worked with them for years and couldn't be happier.”

Tomicka Jackson-George, D.M.D.

“I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal.”

Louis Sachs, D.D.S.

“Professional and always on time! Great service!”

Kate Blair English

“Great option for healthcare waste management. BWS is an independent owned professional organization that is built on integrity and trust. There is no other company in the region that I'd recommend more. Most others say the right things the folks at BWS do the right thing. I'll continue to recommend them.”

Dave Ryan

We are a medical practice in a new location and needed hazardous waste removal services. We have been so pleased with the level of service and professionalism on both the admin and field work end of BWS services, and their pricing is fair and flexible. We would highly recommend them to any medical practice in need of these services.

Kerry Owens, Avalon Plastic Surgery

Every staff member that I have interacted with has been very friendly. They are quick to respond to emails and do a great job.

Jamie Fleming, National Spine & Pain Centers

Excellent company. Received notification that I was on schedule, showed up as promised, and very professional service from office to driver. Excellent service!!!

Keith Roberts, Biomatrix Specialty Pharmacy

Great service! They are always responsive and ready to help. 100% recommended.

Mireia Pedragosa Marin, Synergy Research

They were responsive and quickly start services. They were also great at answering all my questions and updating on when services would start.

Rebecca Crouse, Randolph Macon Academy

We used BWS for sharps disposal at a doctor's office. I saw their bright truck in the parking lot at work which lead me to call for a quote. They responded to my inquiry quickly and thoroughly, answering all my questions. They gave me pricing that was very reasonable, and lower than many companies I checked. They were a pleasure to communicate with via phone and email, no phone tag! The truck arrived the day and time we planned. The driver was very personable and easy to communicate with. The people I interacted with seem to understand the value of customer service. I would highly recommend them. They will take care of you.

Melissa C, Patriot Chiropractic

Excellent, professional service and very reasonable price on medical waste removal. Danielle was fantastic to work with - thanks Danielle!

Dr. Rosario Ignacio

Reliable and affordable

Dr. Thomas Lutz, Odenton Family Dentistry

I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal. Over the 20+ years that I have used them the scope of their services has increased as well as making documentation of their service easier to use!

Dr. Louis Sachs, DDS

I ran a dental charity for many years, organizing huge clinics to treat those in need. BWS donated their waste disposal services for every clinic for many years, and they continue to do so to this day. This is always a huge job, and they are always reliable, dedicated, and fun to work with. They know what it means to give back.

Eric B.

Great service & professional reps

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