Articles, Insights, and Updates

2024/03/13

Frequently Asked Questions About Shredding Services

If you work in healthcare, at an accounting firm, or a mortgage title company, chances are, you’re one of many industries or services managing a lot of paper and sensitive documents about your patients and client. There are a variety of other industries that produce a lot of paper in their day to day operations. Many old documents and files get stored until it’s time to get rid of them and they are past their retention time. When that time comes, it can be a daunting task to think about how you will tackle the task. Hiring the right document shredding company will help take some of the stress off and give you peace of mind that confidential documents or hard drives have been securely destroyed, keeping you compliant and your customer or patients’ personal information protected. In this article, you’ll find a variety of frequently asked questions about document shredding services.

FAQs About Shredding Services

What Can Be Shredded?

  • Paper
  • X-rays
  • Hard drives
  • CDs and DVDs
  • Fabrics
  • Plastic
  • Microfilm
  • Badges
  • And much more!

Is Shredding Environmentally Safe?

Yes! At BWS, we recycle shredded paper and boxes. We also recycle x-rays. We don’t send anything to a landfill!

How Does Mobile Shredding Work?

A shred truck arrives at your facility or storage site to shred your paper documents on-site for you to watch. Click here for more details about mobile shredding service.

How Does Off-site/Pick up or Plant Shredding Service Work?

A standard box truck or van arrives to take all of your boxes/documents or items to be transported back to our facility, then shredded or destroyed. We also recycle your boxes for you!

How Much Does Document Shredding Cost?

Costs vary by service and volume of documents, hard drives or items you need destroyed. Its best to provide as much detail as possible about your needs with the Customer Care team members so that they can provide you with the best cost-savings options.

What About Staples and Paperclips?

Staples and Paperclips are fine and no need to remove those!  Large binder clips and metal hanging files, on the other hand, need to be separated.  BWS can provide that service!

Will I Get a Certificate of Destruction?

Absolutely!  Your certificate of destruction will be available online through the Client Portal once the service is complete.

Can I Drop Off My Boxes and Watch the Documents be Shredded?

Yes! BWS offers drop off service with the ability to watch as your paper and sensitive documents are shredded. This can be the most cost effective and convenient option for residents and low volume needs.

How Do I Schedule On-going Shredding Service?

Contact our Customer Care group to get your on-going shredding service started. We have flexible schedules to fit your needs. There are multi-console or cart discounts as well!

Should Hard Drives be Shredded?

Yes, hard drives should be shredded to ensure that data, even if deleted from the hard drives, is not retrievable.

Click here for more frequently asked questions about document shredding and data destruction services.

Ready to schedule a shredding appointment or have more question?  Give us a call at (410) 437-6590. One of our very best Customer Care team members will be happy to assist you. Or you can request a quote in minutes!

The Most Trusted Shred Company in Baltimore

BWS is the leading document shredding and data destruction partner in Baltimore, MD and the surrounding area. We are the most trusted shred company with top notch service! Our flexible service options included on-site mobile shredding with our state-of-the-art fleet, off-site pick up service, drop off shredding, and on-going routine console service. We proudly service clients of all sizes across all of Maryland, Washington, D.C., Delaware, Virginia, and West Virginia.

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Our Dedication to Providing the Highest Quality Regulated Waste Services
is Shown in What Our Clients Say About Our Work

We provide an outstanding value and service to our regulated waste customers and pride ourselves on our 100% customer satisfaction with 99% customer retention ratio.

“Our office has been utilizing the services of Biomedical Waste Services, Inc. (BWS) for well over a decade. Their caring, dedicated, and professional team have made it an absolute pleasure to do business with. They are always prompt and courteous in providing whatever service we ask of them. We highly recommend them for your practice!!”

Paul R Miller, D.D.S. and Team

“Our experience with BWS has been uniformly positive. Their services are prompt, professional, and reliable. Their prices are fair and upfront, with no hidden or recurring charges. We highly recommend them as a vendor.”

ZytoGen Patient Services

“My review from 2019: Still using BWS and still think they're great! My review from 2016: We've been doing business with BWS for a few years now, and their service and pricing are great. We previously used a company who provides the same service in our area but overcharged us for years. I would definitely recommend BWS to anyone in the market for waste disposal at a great price with excellent service.”

“I have fantastic very dependable experience using BWS. I have used them weekly for the last 17 years in my dental practice. There always on the day that they're supposed to be, there's never been an issue with any of the invoices.”

Akbar Masood, D.D.S.

“BWS has been handling our biohazardous waste disposal for three years. They have always been helpful and dependable. I recommend them to all who need biohazardous waste disposal services.”

Chris Donaldson

“Been working with BWS for 10+ years. Fantastic service, always on time and polite.”

Dharani Jasthi

“Prompt, professional, and awesome business. We have worked with them for years and couldn't be happier.”

Tomicka Jackson-George, D.M.D.

“I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal.”

Louis Sachs, D.D.S.

“Professional and always on time! Great service!”

Kate Blair English

“Great option for healthcare waste management. BWS is an independent owned professional organization that is built on integrity and trust. There is no other company in the region that I'd recommend more. Most others say the right things the folks at BWS do the right thing. I'll continue to recommend them.”

Dave Ryan

We are a medical practice in a new location and needed hazardous waste removal services. We have been so pleased with the level of service and professionalism on both the admin and field work end of BWS services, and their pricing is fair and flexible. We would highly recommend them to any medical practice in need of these services.

Kerry Owens, Avalon Plastic Surgery

Every staff member that I have interacted with has been very friendly. They are quick to respond to emails and do a great job.

Jamie Fleming, National Spine & Pain Centers

Excellent company. Received notification that I was on schedule, showed up as promised, and very professional service from office to driver. Excellent service!!!

Keith Roberts, Biomatrix Specialty Pharmacy

Great service! They are always responsive and ready to help. 100% recommended.

Mireia Pedragosa Marin, Synergy Research

They were responsive and quickly start services. They were also great at answering all my questions and updating on when services would start.

Rebecca Crouse, Randolph Macon Academy

We used BWS for sharps disposal at a doctor's office. I saw their bright truck in the parking lot at work which lead me to call for a quote. They responded to my inquiry quickly and thoroughly, answering all my questions. They gave me pricing that was very reasonable, and lower than many companies I checked. They were a pleasure to communicate with via phone and email, no phone tag! The truck arrived the day and time we planned. The driver was very personable and easy to communicate with. The people I interacted with seem to understand the value of customer service. I would highly recommend them. They will take care of you.

Melissa C, Patriot Chiropractic

Excellent, professional service and very reasonable price on medical waste removal. Danielle was fantastic to work with - thanks Danielle!

Dr. Rosario Ignacio

Reliable and affordable

Dr. Thomas Lutz, Odenton Family Dentistry

I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal. Over the 20+ years that I have used them the scope of their services has increased as well as making documentation of their service easier to use!

Dr. Louis Sachs, DDS

I ran a dental charity for many years, organizing huge clinics to treat those in need. BWS donated their waste disposal services for every clinic for many years, and they continue to do so to this day. This is always a huge job, and they are always reliable, dedicated, and fun to work with. They know what it means to give back.

Eric B.

Great service & professional reps

Brenda Shah

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