If you are experiencing any issues getting logged in, please contact us at 410-437-6590 or email us at customercare@bwaste.com and one of our team members will be happy to assist you. To expedite your request, please include your customer number.
There is an option to set up a credit card on your account which will automatically be charged when an invoice is generated. This can be set up on your account at any time by contacting us at customercare@bwaste.com or a self-service feature on the Client Portal.
Payments can be made online, mailed check, or by credit card. We can take check and credit card payments over the phone at 410-437-6590. You can also make a payment by logging into the Client Portal.
We apologize if there was a mishap with the mail or missed email. You can access documents, such as invoices on our online customer portal or contact us at 410-437-6590 or email us at customercare@bwaste.com and one of our team members will be happy to assist you.
You can access documents, such as invoices on our online Client Portal. For any services prior to January 1, 2023 log in here.
One of our client service team members can provide you a copy of your service calendar. Please contact our client services at 410-437-6590 or email us at customercare@bwaste.com. To expedite your request, please include your customer number. You can also view your next scheduled pick up by accessing the Client Portal.
