2018/03/05

Questions to Ask Your Waste Disposal Company

With so many options and so many providers in your area, it can be incredibly difficult to choose a medical waste disposal company that can properly fit your needs. You are, of course, searching for one that can dispose of waste while simultaneously functioning as a reliable company. However, what are the qualities for which you should be looking? It’s important to fully understand each of the necessary elements of a successful waste disposal company. We’re here to give you all the talking points to consider before you’re ready to choose the right one. Questions to Ask Your Waste Disposal Company  

Conduct Online Research

It’s important to know whether or not a waste disposal company has satisfied other customers in the past. If others have found them to be reputable, they probably are. Your best bet to discovering the opinions of other customers is to search online for reviews, comments, and ratings. Dissatisfied customers are more likely to give a review, so a high rating on social media is trustworthy. You’ll notice right away if a waste disposal company is failing in customer service, or service in general. When looking for online comments, be sure to search for the following aspects.

What to Look For

Here are the aspects that you’ll need to take into consideration:

  • Employee Standards. Does this company hire the right kind of people? This means they’ll conduct drug tests, do extensive background checks, and provide DOT certified drivers. They should also be providing proper training and regular education.
  • Contract Policy. The best policy for contracts is no policy at all. You’ll want to find a waste disposal company that focuses on keeping customers happy, and this includes keeping them free of binding contracts. Customers want to know that, if something goes wrong, they can easily rectify the issue via cancelling the service.
  • Local Ownership. A successful waste disposal company will be locally owned, and will not outsource their waste removal services. They will also be entirely OSHA compliant.
  • Established Social Media. Does this waste disposal service have a reputable online presence? It’s important to check. This means that they actually care about their company, and are willing to keep up with the necessary means of marketing and online interaction. Active blogs means that they are dedicated to education and service knowledge, as well as understanding that customers should be knowledgeable about the service they are hiring.

Narrowing it Down

Now that you’ve considered all the options, you’ll notice that a lot of waste disposal companies probably possess a lot of these positive qualities. In this case, it’s time to consider BWS. In addition to all of these aspects, we possess aspects that other waste removal companies do not. Some examples include 100% customer satisfaction, no hidden fees, reliable invoices, and a guaranteed best price. If you want the best waste disposal service in Pennsylvania, Maryland, Delaware, Washington D.C., West Virginia, or Virginia, BWS Regulated Waste Solutions is the company you can trust.

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Our Dedication to Providing the Highest Quality Regulated Waste Services
is Shown in What Our Clients Say About Our Work

We provide an outstanding value and service to our regulated waste customers and pride ourselves on our 100% customer satisfaction with 99% customer retention ratio.

“Our office has been utilizing the services of Biomedical Waste Services, Inc. (BWS) for well over a decade. Their caring, dedicated, and professional team have made it an absolute pleasure to do business with. They are always prompt and courteous in providing whatever service we ask of them. We highly recommend them for your practice!!”

Paul R Miller, D.D.S. and Team

“Our experience with BWS has been uniformly positive. Their services are prompt, professional, and reliable. Their prices are fair and upfront, with no hidden or recurring charges. We highly recommend them as a vendor.”

ZytoGen Patient Services

“My review from 2019: Still using BWS and still think they're great! My review from 2016: We've been doing business with BWS for a few years now, and their service and pricing are great. We previously used a company who provides the same service in our area but overcharged us for years. I would definitely recommend BWS to anyone in the market for waste disposal at a great price with excellent service.”

“I have fantastic very dependable experience using BWS. I have used them weekly for the last 17 years in my dental practice. There always on the day that they're supposed to be, there's never been an issue with any of the invoices.”

Akbar Masood, D.D.S.

“BWS has been handling our biohazardous waste disposal for three years. They have always been helpful and dependable. I recommend them to all who need biohazardous waste disposal services.”

Chris Donaldson

“Been working with BWS for 10+ years. Fantastic service, always on time and polite.”

Dharani Jasthi

“Prompt, professional, and awesome business. We have worked with them for years and couldn't be happier.”

Tomicka Jackson-George, D.M.D.

“I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal.”

Louis Sachs, D.D.S.

“Professional and always on time! Great service!”

Kate Blair English

“Great option for healthcare waste management. BWS is an independent owned professional organization that is built on integrity and trust. There is no other company in the region that I'd recommend more. Most others say the right things the folks at BWS do the right thing. I'll continue to recommend them.”

Dave Ryan

We are a medical practice in a new location and needed hazardous waste removal services. We have been so pleased with the level of service and professionalism on both the admin and field work end of BWS services, and their pricing is fair and flexible. We would highly recommend them to any medical practice in need of these services.

Kerry Owens, Avalon Plastic Surgery

Every staff member that I have interacted with has been very friendly. They are quick to respond to emails and do a great job.

Jamie Fleming, National Spine & Pain Centers

Excellent company. Received notification that I was on schedule, showed up as promised, and very professional service from office to driver. Excellent service!!!

Keith Roberts, Biomatrix Specialty Pharmacy

Great service! They are always responsive and ready to help. 100% recommended.

Mireia Pedragosa Marin, Synergy Research

They were responsive and quickly start services. They were also great at answering all my questions and updating on when services would start.

Rebecca Crouse, Randolph Macon Academy

We used BWS for sharps disposal at a doctor's office. I saw their bright truck in the parking lot at work which lead me to call for a quote. They responded to my inquiry quickly and thoroughly, answering all my questions. They gave me pricing that was very reasonable, and lower than many companies I checked. They were a pleasure to communicate with via phone and email, no phone tag! The truck arrived the day and time we planned. The driver was very personable and easy to communicate with. The people I interacted with seem to understand the value of customer service. I would highly recommend them. They will take care of you.

Melissa C, Patriot Chiropractic

Excellent, professional service and very reasonable price on medical waste removal. Danielle was fantastic to work with - thanks Danielle!

Dr. Rosario Ignacio

Reliable and affordable

Dr. Thomas Lutz, Odenton Family Dentistry

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