2020/05/08

How We Are Serving Our Community During COVID-19

COVID-19 has changed the way that we work and the way that we live. What’s important in times like this is to remember how resilient we are and how we can work together to keep each other safe.

BWS-Customer-Pick-Up

Here at BWS, we continue to take actions throughout our operation to ensure safe and reliable services are available now more than ever. The health and safety of our customers, partners, communities and team members remains our priority and impacts every decision we make to support the industries and communities in which we serve. Together, on the frontlines we are making a difference going above and beyond to protect our community.

BWS is Here for Our Community

In response to the rapidly evolving pandemic, we developed many resources to help combat the spread. We promptly partnered with many county health departments around the state, local hospital pop up testing sites, and various primary care and urgent care facilities around the region to provide critical and immediate services needed surrounding the continued outbreak. As the spread has persisted and many of our customers remaining operational as critical infrastructure, we recognized the need of their staff and patients to feel safe in their working environment. To assist, we’ve augmented comprehensive decontamination, remediation, and emergency response services for our customers that help keep the population safe from the novel coronavirus as well as many other contaminants. Our knowledgeable partners are made up of experts in decontamination who have extensive experience in managing and handling biomedical waste. Whether it’s a known COVID-19 contamination, suspected exposure, or as a precaution, we offer various response options to ensure that you and your employees are safe.

We’re Taking Every Precaution

The handling and disposal of biomedical waste is highly regulated and during these difficult times, it’s even more important that we all go the extra mile to keep one another safe. As we work with our customers to handle their waste taking many precautionary measures within our day-to-day operations, there are extra precautions we partnered with the Healthcare Waste Institute to establish for customers when handling potential or known coronavirus infected medical waste. healthcare waste precautions

We’re Ready to Work with You

We are living in unprecedented times and it is more important than ever to make sure the needs of our community are being met. While economic factors have increased some expenses, we are currently freezing our disposal rates for at least 60 days so that you can get the services you need to stay safe and stay in operation. Like many of our customers, we’re feeling the effects impacted by this crisis, but know that serving our customers is essential especially is this great time of need. We’re here for you and we’re ready to work with you. To further support any customers facing financial hardship due to the crisis, we’re also offering flexible payment terms and assistance. We are all in this together.

Contact BWS, Inc. For Your Biomedical Waste Needs

Whether you’re in need of biomedical waste disposal, decontamination, remediation, or anything else we can do, please don’t hesitate to contact us today. Our dedicated team is here to help make your business safer during the crisis. For more information, latest updates, and additional resources, please visit our COVID-19 resource page.

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Our Dedication to Providing the Highest Quality Regulated Waste Services
is Shown in What Our Clients Say About Our Work

We provide an outstanding value and service to our regulated waste customers and pride ourselves on our 100% customer satisfaction with 99% customer retention ratio.

“Our office has been utilizing the services of Biomedical Waste Services, Inc. (BWS) for well over a decade. Their caring, dedicated, and professional team have made it an absolute pleasure to do business with. They are always prompt and courteous in providing whatever service we ask of them. We highly recommend them for your practice!!”

Paul R Miller, D.D.S. and Team

“Our experience with BWS has been uniformly positive. Their services are prompt, professional, and reliable. Their prices are fair and upfront, with no hidden or recurring charges. We highly recommend them as a vendor.”

ZytoGen Patient Services

“My review from 2019: Still using BWS and still think they're great! My review from 2016: We've been doing business with BWS for a few years now, and their service and pricing are great. We previously used a company who provides the same service in our area but overcharged us for years. I would definitely recommend BWS to anyone in the market for waste disposal at a great price with excellent service.”

“I have fantastic very dependable experience using BWS. I have used them weekly for the last 17 years in my dental practice. There always on the day that they're supposed to be, there's never been an issue with any of the invoices.”

Akbar Masood, D.D.S.

“BWS has been handling our biohazardous waste disposal for three years. They have always been helpful and dependable. I recommend them to all who need biohazardous waste disposal services.”

Chris Donaldson

“Been working with BWS for 10+ years. Fantastic service, always on time and polite.”

Dharani Jasthi

“Prompt, professional, and awesome business. We have worked with them for years and couldn't be happier.”

Tomicka Jackson-George, D.M.D.

“I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal.”

Louis Sachs, D.D.S.

“Professional and always on time! Great service!”

Kate Blair English

“Great option for healthcare waste management. BWS is an independent owned professional organization that is built on integrity and trust. There is no other company in the region that I'd recommend more. Most others say the right things the folks at BWS do the right thing. I'll continue to recommend them.”

Dave Ryan

We are a medical practice in a new location and needed hazardous waste removal services. We have been so pleased with the level of service and professionalism on both the admin and field work end of BWS services, and their pricing is fair and flexible. We would highly recommend them to any medical practice in need of these services.

Kerry Owens, Avalon Plastic Surgery

Every staff member that I have interacted with has been very friendly. They are quick to respond to emails and do a great job.

Jamie Fleming, National Spine & Pain Centers

Excellent company. Received notification that I was on schedule, showed up as promised, and very professional service from office to driver. Excellent service!!!

Keith Roberts, Biomatrix Specialty Pharmacy

Great service! They are always responsive and ready to help. 100% recommended.

Mireia Pedragosa Marin, Synergy Research

They were responsive and quickly start services. They were also great at answering all my questions and updating on when services would start.

Rebecca Crouse, Randolph Macon Academy

We used BWS for sharps disposal at a doctor's office. I saw their bright truck in the parking lot at work which lead me to call for a quote. They responded to my inquiry quickly and thoroughly, answering all my questions. They gave me pricing that was very reasonable, and lower than many companies I checked. They were a pleasure to communicate with via phone and email, no phone tag! The truck arrived the day and time we planned. The driver was very personable and easy to communicate with. The people I interacted with seem to understand the value of customer service. I would highly recommend them. They will take care of you.

Melissa C, Patriot Chiropractic

Excellent, professional service and very reasonable price on medical waste removal. Danielle was fantastic to work with - thanks Danielle!

Dr. Rosario Ignacio

Reliable and affordable

Dr. Thomas Lutz, Odenton Family Dentistry

I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal. Over the 20+ years that I have used them the scope of their services has increased as well as making documentation of their service easier to use!

Dr. Louis Sachs, DDS

I ran a dental charity for many years, organizing huge clinics to treat those in need. BWS donated their waste disposal services for every clinic for many years, and they continue to do so to this day. This is always a huge job, and they are always reliable, dedicated, and fun to work with. They know what it means to give back.

Eric B.

Great service & professional reps

Brenda Shah

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