2017/12/05

How to Improve Your Dental Practice's Bottom Line

There is nothing more important than keeping your dental practice’s bottom line in check. Never should there be a point where you stop and say you’ve done enough to improve. There is always room for more efficient processes, better customer interaction, or stronger marketing messaging. Your dental practice can always improve, even when you’re already a favorite in the community. So, how can you improve your dental practice’s bottom line? There are so many ways, but some are more useful than others. Let’s review a few of the most poignant ones.

How to Improve Your Dental Practice's Bottom Line

Excellent Customer Communication

This extends from your receptionist down to your social media interaction. A kind, helpful staff is necessary. Patients should feel comfortable, and they should feel they’re in good hands. Dental appointments can be stressful, even if a patient is only coming in for a routine cleaning. It’s important to ease that anxiety. An easy way to do this is to keep a high profile with your social media accounts. It keeps you accessible, thus lending to your reliability. Opening a messaging system can make it easier for certain customers to make appointments, if they are unable to call over the phone. This kind of intricate customer communication is key, it's cost-effective, and it's the way of the future.

Finding a Reliable Waste Removal Service

Maryland dental waste disposal is a vital aspect to improving your bottom line. You don’t want to be working with a waste removal company who has an inconsistent schedule, unclear pricing, or vague contracts that can trap your practice. The right waste removal service will be clear and concise, working with you to achieve a perfect schedule. Additionally, a reliable regulated waste service will be able to deliver the highest quality waste removal without fail. The last thing you need is to work with a company who doesn't follow proper waste removal practices and gets you in trouble. Yes, you're responsible for your waste even after it has left your office. How would a costly clean-up fine or lawsuit affect your bottom line?

Be Clear and Honest

Did you know cost and lack of transparency are the second and third highest reasons why patients continually delay their appointments? People don’t like hidden costs. In many dental offices, it is unclear how much a procedure will cost until after it is completed. Being extremely upfront with your customers, even going so far as to give them a procedural cost estimate, will lend you an edge against the competition. And it should work to improve your practice’s bottom line overnight.

What’s the bottom line on your bottom line?

Customer service is just as important as procedural consistency and safety. While you’ll need to keep a close relationship with your patients, proper waste disposal is going to do wonders for your dental practice. If you haven’t experienced a proper waste removal service, like the kind BWS, Inc. can provide, you don’t know what you’re missing. Contact us today for more information! We can keep your dental practice soaring high, ensuring that you’re protecting the environment, your patients, and yourself. Maryland dental waste disposal is serious--don’t delay.

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is Shown in What Our Clients Say About Our Work

We provide an outstanding value and service to our regulated waste customers and pride ourselves on our 100% customer satisfaction with 99% customer retention ratio.

“Our office has been utilizing the services of Biomedical Waste Services, Inc. (BWS) for well over a decade. Their caring, dedicated, and professional team have made it an absolute pleasure to do business with. They are always prompt and courteous in providing whatever service we ask of them. We highly recommend them for your practice!!”

Paul R Miller, D.D.S. and Team

“Our experience with BWS has been uniformly positive. Their services are prompt, professional, and reliable. Their prices are fair and upfront, with no hidden or recurring charges. We highly recommend them as a vendor.”

ZytoGen Patient Services

“My review from 2019: Still using BWS and still think they're great! My review from 2016: We've been doing business with BWS for a few years now, and their service and pricing are great. We previously used a company who provides the same service in our area but overcharged us for years. I would definitely recommend BWS to anyone in the market for waste disposal at a great price with excellent service.”

“I have fantastic very dependable experience using BWS. I have used them weekly for the last 17 years in my dental practice. There always on the day that they're supposed to be, there's never been an issue with any of the invoices.”

Akbar Masood, D.D.S.

“BWS has been handling our biohazardous waste disposal for three years. They have always been helpful and dependable. I recommend them to all who need biohazardous waste disposal services.”

Chris Donaldson

“Been working with BWS for 10+ years. Fantastic service, always on time and polite.”

Dharani Jasthi

“Prompt, professional, and awesome business. We have worked with them for years and couldn't be happier.”

Tomicka Jackson-George, D.M.D.

“I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal.”

Louis Sachs, D.D.S.

“Professional and always on time! Great service!”

Kate Blair English

“Great option for healthcare waste management. BWS is an independent owned professional organization that is built on integrity and trust. There is no other company in the region that I'd recommend more. Most others say the right things the folks at BWS do the right thing. I'll continue to recommend them.”

Dave Ryan

We are a medical practice in a new location and needed hazardous waste removal services. We have been so pleased with the level of service and professionalism on both the admin and field work end of BWS services, and their pricing is fair and flexible. We would highly recommend them to any medical practice in need of these services.

Kerry Owens, Avalon Plastic Surgery

Every staff member that I have interacted with has been very friendly. They are quick to respond to emails and do a great job.

Jamie Fleming, National Spine & Pain Centers

Excellent company. Received notification that I was on schedule, showed up as promised, and very professional service from office to driver. Excellent service!!!

Keith Roberts, Biomatrix Specialty Pharmacy

Great service! They are always responsive and ready to help. 100% recommended.

Mireia Pedragosa Marin, Synergy Research

They were responsive and quickly start services. They were also great at answering all my questions and updating on when services would start.

Rebecca Crouse, Randolph Macon Academy

We used BWS for sharps disposal at a doctor's office. I saw their bright truck in the parking lot at work which lead me to call for a quote. They responded to my inquiry quickly and thoroughly, answering all my questions. They gave me pricing that was very reasonable, and lower than many companies I checked. They were a pleasure to communicate with via phone and email, no phone tag! The truck arrived the day and time we planned. The driver was very personable and easy to communicate with. The people I interacted with seem to understand the value of customer service. I would highly recommend them. They will take care of you.

Melissa C, Patriot Chiropractic

Excellent, professional service and very reasonable price on medical waste removal. Danielle was fantastic to work with - thanks Danielle!

Dr. Rosario Ignacio

Reliable and affordable

Dr. Thomas Lutz, Odenton Family Dentistry

I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal. Over the 20+ years that I have used them the scope of their services has increased as well as making documentation of their service easier to use!

Dr. Louis Sachs, DDS

I ran a dental charity for many years, organizing huge clinics to treat those in need. BWS donated their waste disposal services for every clinic for many years, and they continue to do so to this day. This is always a huge job, and they are always reliable, dedicated, and fun to work with. They know what it means to give back.

Eric B.

Great service & professional reps

Brenda Shah

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