Articles, Insights, and Updates

2021/04/05

Covid-19 One Year Later: Stronger Together

With over 123 million Covid-19 cases recorded worldwide since the start of the pandemic and 400,000 of them right here in Maryland and our surrounding service areas, the last 12 months have undoubtedly been tough for us all and changed many lives. Through massive disruptions to everyday life as we all knew it, one year later, we're finally starting to see light at the end of the tunnel with over 2 million vaccines being administered daily in the United States.

Covid-19 One Year Later

Daily Challenges and Working Together Through the Crisis

As the global crisis began, healthcare and medical fields many of us are in were turned upside down. Whether you were declared frontline workers with what felt like the weight of the world on your shoulders to slow the spread, or declared non-essential and struggled to keep normal operations going, day to day hard decisions had to be made. We quickly recognized these were unprecedented times and needed to be able to support our customers from every angle.

Various BWS customers and facilities experienced an immediate increase in volume of their medical waste as coronavirus spread rapidly, while others were forced to temporarily close their doors. Like many of our customers, we had to navigate through chaotic changes and demands to continue providing service so many count on, whether a customer needed emergency services or a short term pause in service. We were determined to help our customers in any way possible that made their medical waste management services the least of their stresses during uncertain times. In response to quickly evolving changes at the time, we developed online Covid-19 resources and tools, flexible scheduling, extra supplies, extended payment terms or assistance, and more.

While the economic impact of Covid was dictating price hikes and increases, instead we froze our rates to customers. Surcharges of 15% or more were implemented immediately by other medical waste disposal companies to cover masks, cleaning equipment, and other PPE. We knew what many of our customers were facing at the height of the pandemic and were compelled to support them in any way we could. Putting a freeze on all service rates and not applying any new surcharges provided our customers a sense of relief and comfort in knowing that were are their partner through this.

There was never a doubt that we wouldn't be in this fight together. Over the last 12 months we at BWS continued to face each day as it came, took action throughout our operations to assure safe and reliable services, and incessantly reevaluate the needs of our customers and the community.

Preparing For the Future

We've heard so many stories of inspiration and acts of kindness over the last year that give us hope. We are now more than ever closely connected by a health crisis of historic proportions. Our customer have shown an extraordinary level of resilience and fortitude through significant impacts on their businesses and passions. Many of us have taken this opportunity to try things a new way or pivot operations.

Ove the last year while managing through the coronavirus crisis, we also focused on the future and have been able to celebrate several accomplishments and enhancements to our operations that align with our growth strategies. Most recently we installed an industrial-sized medical waste grinder at our processing facility in Baltimore, MD and have started integrating this technology into our treatment and disposal process. During the summer of 2020 we developed an automated sterilization conveyer system for reusable medical waste containers and then implemented the new containers to customers in the fall.

As we look towards the future, people are always a part of our success. We are incredibly grateful and lucky for the men and women of BWS who over the last year became the heroes we all depend on every day. Their dedication, resourcefulness, and willingness to help others has been a significant part of the safe and reliable service our customers needed now more than ever. It was with great gratitude that we recently presented each of our team members a monetary bonus as a 'thank you' for their frontline support. "I have never been more proud of our BWS family," said Trey Krell, General Manager. "Their commitment to our customers and the community and willingness to adapt throughout these unsettling times is truly incredible."

Your Medical Waste Partner

Here at Biomedical Waste Services, Inc. we have over 45 years of experience collecting, transporting, and disposing of biohazardous and infectious waste for a variety of industries in the mid-Atlantic area, including Maryland, Virginia, Washington D.C., Delaware, Pennsylvania, and West Virginia. The Covid-19 pandemic has put our strength and ability as an infectious and biohazardous waste management partner to the test. Everything we have learned and the thousands of customers we've serviced prepared us for this. Without delay we sprang into action to support our local communities when they needed us most. And we're still in this together. We are your medical waste partners through the coronavirus pandemic and beyond. To learn how we can partner with your practice or business for hassle-free biohazardous and infectious waste management without contracts or hidden fees, call or contact us today.

References:

Our World in Data: Daily COVID-19 Vaccine Doses Administered

https://ourworldindata.org/grapher/daily-covid-19-vaccination-doses

CDC: COVID Data Tracker

https://covid.cdc.gov/covid-data-tracker/#vaccinations

Share this article:

Ready to get started?

Request A Quote

Our Dedication to Providing the Highest Quality Regulated Waste Services
is Shown in What Our Clients Say About Our Work

We provide an outstanding value and service to our regulated waste customers and pride ourselves on our 100% customer satisfaction with 99% customer retention ratio.

“Our office has been utilizing the services of Biomedical Waste Services, Inc. (BWS) for well over a decade. Their caring, dedicated, and professional team have made it an absolute pleasure to do business with. They are always prompt and courteous in providing whatever service we ask of them. We highly recommend them for your practice!!”

Paul R Miller, D.D.S. and Team

“Our experience with BWS has been uniformly positive. Their services are prompt, professional, and reliable. Their prices are fair and upfront, with no hidden or recurring charges. We highly recommend them as a vendor.”

ZytoGen Patient Services

“My review from 2019: Still using BWS and still think they're great! My review from 2016: We've been doing business with BWS for a few years now, and their service and pricing are great. We previously used a company who provides the same service in our area but overcharged us for years. I would definitely recommend BWS to anyone in the market for waste disposal at a great price with excellent service.”

“I have fantastic very dependable experience using BWS. I have used them weekly for the last 17 years in my dental practice. There always on the day that they're supposed to be, there's never been an issue with any of the invoices.”

Akbar Masood, D.D.S.

“BWS has been handling our biohazardous waste disposal for three years. They have always been helpful and dependable. I recommend them to all who need biohazardous waste disposal services.”

Chris Donaldson

“Been working with BWS for 10+ years. Fantastic service, always on time and polite.”

Dharani Jasthi

“Prompt, professional, and awesome business. We have worked with them for years and couldn't be happier.”

Tomicka Jackson-George, D.M.D.

“I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal.”

Louis Sachs, D.D.S.

“Professional and always on time! Great service!”

Kate Blair English

“Great option for healthcare waste management. BWS is an independent owned professional organization that is built on integrity and trust. There is no other company in the region that I'd recommend more. Most others say the right things the folks at BWS do the right thing. I'll continue to recommend them.”

Dave Ryan

We are a medical practice in a new location and needed hazardous waste removal services. We have been so pleased with the level of service and professionalism on both the admin and field work end of BWS services, and their pricing is fair and flexible. We would highly recommend them to any medical practice in need of these services.

Kerry Owens, Avalon Plastic Surgery

Every staff member that I have interacted with has been very friendly. They are quick to respond to emails and do a great job.

Jamie Fleming, National Spine & Pain Centers

Excellent company. Received notification that I was on schedule, showed up as promised, and very professional service from office to driver. Excellent service!!!

Keith Roberts, Biomatrix Specialty Pharmacy

Great service! They are always responsive and ready to help. 100% recommended.

Mireia Pedragosa Marin, Synergy Research

They were responsive and quickly start services. They were also great at answering all my questions and updating on when services would start.

Rebecca Crouse, Randolph Macon Academy

We used BWS for sharps disposal at a doctor's office. I saw their bright truck in the parking lot at work which lead me to call for a quote. They responded to my inquiry quickly and thoroughly, answering all my questions. They gave me pricing that was very reasonable, and lower than many companies I checked. They were a pleasure to communicate with via phone and email, no phone tag! The truck arrived the day and time we planned. The driver was very personable and easy to communicate with. The people I interacted with seem to understand the value of customer service. I would highly recommend them. They will take care of you.

Melissa C, Patriot Chiropractic

Excellent, professional service and very reasonable price on medical waste removal. Danielle was fantastic to work with - thanks Danielle!

Dr. Rosario Ignacio

Reliable and affordable

Dr. Thomas Lutz, Odenton Family Dentistry

Stay connected - Be the first to know!