Articles, Insights, and Updates

2024/06/18

Advantages of Partnering with BWS for Document Shredding

At BWS, customer satisfaction is our top priority. Our friendly and knowledgeable staff are always ready to assist you, providing expert guidance and support throughout the entire shredding process. We take pride in building long-lasting relationships with our clients, founded on trust, reliability, and exceptional service. Check out these advantages of partnering with BWS for your document shredding needs.

Advantages of Partnering with BWS for Document Shredding Services

Why Choose BWS Document Shredding Services?

  • We’re local and family-owned – BWS has been in business almost 50 years. We are from here, live here, and support the communities in which we service. We know the weather when you call. We are familiar with the areas our customers are in. All of us, well most of us, root for the Orioles and Ravens!
  • Friendly and customer-focused – Our entire team is dedicated to the customer experience and at every level of service, our customers receive top-notch care.
  • Flexibility in responsiveness – You’ll always get a live person when calling BWS, and normally within seconds, versus national competitors. Email responses are quick and timely, no long waits or unanswered requests. If you need services fast, we have the flexibility to respond with options to meet your needs.
  • Lowest price guaranteed – If you get a quote from our competitor at a lower rate, we will meet or beat it!
  • On time and when expected – Always! And you can count on this. We’ll be there when you expect us to and never cancel your appointment. Unforeseen situations happen, but communication is key. Our Customer Care team does an excellent job of making customers aware of any changes in services, which is a rare occurrence.
  • No surprise fees – We discuss all variables of pricing up front so you know exactly what your shredding services will cost.
  • Secure and compliant service – We follow all industry standards to ensure services are secure and sensitive documents you trust us with are protected. Compliance training is routinely refreshed for all BWS staff. All documentation and proof of compliance is provided to our customers after every shredding service.
  • Scalable or customizable – We offer a variety of schedule options and services to suit your shredding needs, whether it’s a storage cleanout or recurring console service for the office. No shredding job or service needs are too small or too big for us to manage.
  • Saves you time – Trusting a shredding partner like BWS gives you peace of mind but also allow you and your staff to focus on the task at hand – servicing your customer or seeing patients, rather than adding the responsibility of shredding documents on your own.
  • Combine services If you generate biohazardous waste too, you'll benefit from one company servicing both sensitive waste streams. The same BWS driver can pick up and transport both your medical waste and document shredding.

With BWS, you are partnering with a trusted leader in the document shredding industry, ensuring your sensitive information is handled with the utmost care and confidentiality. Our commitment to providing top-notch service is reflected in the numerous advantages we offer, tailored to meet the unique needs of our clients.

Moreover, our dedication to sustainability and environmental responsibility means that all shredded materials are recycled, contributing to a greener planet. By choosing BWS, you are not only safeguarding your information but also supporting eco-friendly practices.

Our team of highly trained professionals are equipped with state-of-the-art shredding equipment, ensuring that your documents are destroyed beyond reconstruction. Whether you require one-time shredding services or ongoing scheduled pickups, we have the flexibility to accommodate your requirements seamlessly.

Experience the peace of mind that comes with knowing your confidential documents are in safe hands. Partner with BWS for your document shredding needs and discover why we are the preferred choice for businesses and individuals alike.

We proudly partner with a variety of customers and industries in Maryland and the surrounding mid-Atlantic region, including Delaware, Washington D.C., Virginia, and West Virginia. Click here to get started.

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Our Dedication to Providing the Highest Quality Regulated Waste Services
is Shown in What Our Clients Say About Our Work

We provide an outstanding value and service to our regulated waste customers and pride ourselves on our 100% customer satisfaction with 99% customer retention ratio.

“Our office has been utilizing the services of Biomedical Waste Services, Inc. (BWS) for well over a decade. Their caring, dedicated, and professional team have made it an absolute pleasure to do business with. They are always prompt and courteous in providing whatever service we ask of them. We highly recommend them for your practice!!”

Paul R Miller, D.D.S. and Team

“Our experience with BWS has been uniformly positive. Their services are prompt, professional, and reliable. Their prices are fair and upfront, with no hidden or recurring charges. We highly recommend them as a vendor.”

ZytoGen Patient Services

“My review from 2019: Still using BWS and still think they're great! My review from 2016: We've been doing business with BWS for a few years now, and their service and pricing are great. We previously used a company who provides the same service in our area but overcharged us for years. I would definitely recommend BWS to anyone in the market for waste disposal at a great price with excellent service.”

“I have fantastic very dependable experience using BWS. I have used them weekly for the last 17 years in my dental practice. There always on the day that they're supposed to be, there's never been an issue with any of the invoices.”

Akbar Masood, D.D.S.

“BWS has been handling our biohazardous waste disposal for three years. They have always been helpful and dependable. I recommend them to all who need biohazardous waste disposal services.”

Chris Donaldson

“Been working with BWS for 10+ years. Fantastic service, always on time and polite.”

Dharani Jasthi

“Prompt, professional, and awesome business. We have worked with them for years and couldn't be happier.”

Tomicka Jackson-George, D.M.D.

“I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal.”

Louis Sachs, D.D.S.

“Professional and always on time! Great service!”

Kate Blair English

“Great option for healthcare waste management. BWS is an independent owned professional organization that is built on integrity and trust. There is no other company in the region that I'd recommend more. Most others say the right things the folks at BWS do the right thing. I'll continue to recommend them.”

Dave Ryan

We are a medical practice in a new location and needed hazardous waste removal services. We have been so pleased with the level of service and professionalism on both the admin and field work end of BWS services, and their pricing is fair and flexible. We would highly recommend them to any medical practice in need of these services.

Kerry Owens, Avalon Plastic Surgery

Every staff member that I have interacted with has been very friendly. They are quick to respond to emails and do a great job.

Jamie Fleming, National Spine & Pain Centers

Excellent company. Received notification that I was on schedule, showed up as promised, and very professional service from office to driver. Excellent service!!!

Keith Roberts, Biomatrix Specialty Pharmacy

Great service! They are always responsive and ready to help. 100% recommended.

Mireia Pedragosa Marin, Synergy Research

They were responsive and quickly start services. They were also great at answering all my questions and updating on when services would start.

Rebecca Crouse, Randolph Macon Academy

We used BWS for sharps disposal at a doctor's office. I saw their bright truck in the parking lot at work which lead me to call for a quote. They responded to my inquiry quickly and thoroughly, answering all my questions. They gave me pricing that was very reasonable, and lower than many companies I checked. They were a pleasure to communicate with via phone and email, no phone tag! The truck arrived the day and time we planned. The driver was very personable and easy to communicate with. The people I interacted with seem to understand the value of customer service. I would highly recommend them. They will take care of you.

Melissa C, Patriot Chiropractic

Excellent, professional service and very reasonable price on medical waste removal. Danielle was fantastic to work with - thanks Danielle!

Dr. Rosario Ignacio

Reliable and affordable

Dr. Thomas Lutz, Odenton Family Dentistry

I've used BWS for several years now. Their service is great and their fees are very reasonable, making BWS a great value in hazardous waste removal. Over the 20+ years that I have used them the scope of their services has increased as well as making documentation of their service easier to use!

Dr. Louis Sachs, DDS

I ran a dental charity for many years, organizing huge clinics to treat those in need. BWS donated their waste disposal services for every clinic for many years, and they continue to do so to this day. This is always a huge job, and they are always reliable, dedicated, and fun to work with. They know what it means to give back.

Eric B.

Great service & professional reps

Brenda Shah

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